Highlighted Metric: Quality of Hire

Use What you Have
Most organizations have ATS and HRIS data. Most of the time, these are siloed and don't talk. The first step towards improving your quality of hire is to change this.Success of an employee is measured after they are hired. How can we understand how our hiring practices impact quality unless we marry these two valuable data sources?
Once that's done, you can create powerful metrics. Where do our best performers come from? Can we correlate new-hire turnover to things like education, zip code, hire source, or other data?
Strategic Recruiting
Most recruiters are measured in time-to-fill and volume. However, due to a lack of data, oftentimes the recruiting team is not getting good feedback on the performance, retention, and upward mobility of their hires. Many recruiters are great at hiring star performers, but maybe their recruits have a higher than average 12 month turnover rate. By providing your recruiters with up-to-date metric-based feedback, they can adjust their practices and improve the quality of their hires.
Workforce Planning Improves Quality of Hire
59 percent of bad hires are directly attributable to rushed hiring*. This being the case, why are most requisitions opened on an ad-hoc, "as needed" basis? This leaves us stuck in reactive mode, or "fire drill hiring", which directly leads to a lower quality of hire.When a company leverages strategic workforce planning to understand future gaps and hiring needs by job and functional area, this allows them to shift to proactive recruiting. Novel uses its technology back end and workforce planning functionality to deliver "recruiting cheat sheets". These show our clients' recruiting teams the future recruiting need for the next quarter, 6, 9 and twelve months. This allows the recruiting team to work proactively, source more and better candidates, and more thoroughly vet people before hiring them. A slightly longer time-to-fill is not a bad thing if it's a job being recruited proactively, versus being tied to a red alert vacancy.
* Glassdoor study
Keys to Success |
Define "Quality"Every organization is different. The first thing to do is define what your organization sees as a "quality employee". Performance, retention, and mobility are common. Rank and prioritize these and other factors, and maintain focus on what matters. |
Promote SuccessSure, everyone in the recruiting department knows who the star recruiter that can fill a tough req in two weeks is. But do you know which recruiter hires the most employees that are top performers and stay at the company for more than 18 months? Align recruiting goals with your overall workforce goals. |